Our company will ship your ordered product(s) via EMS (Express Mail Service, international)
We'll advise our customers of the EMS tracking numbers via e-mail after the shipments are completed.
Please understand in advance that the customs may open the outer packages to check the contents during the delivery.
We'll proceed with shipments of ordered products within 3 business days after we confirm approvals of our customers' credit card payments.
- About the Deliverable Areas
We ask our customers to confirm deliverable areas in each country through Japan Post's website. (When you click the below, you'll move to the Japan Post's website.)
* Depending upon products and materials, there could be a case in which our company will not be able to ship your ordered product(s) to your designated countries and areas.
* There could be a case in which delivery fees and other incidental expenses will be changed due to a law or change of the law in the countries of the shipment destinations.
- About Delivery Fees
The delivery fees will vary according to the size and weight of shipments.
The weight of a shipment will include the weight of the product(s) and the package materials such as a box.
The delivery fees will vary according to the size, weight and destinations of shipments. When you send us an inquiry, we may not be able to reply to your inquiry within the same day.
- Caution upon the Arrival of Product (s)
When your ordered product(s) arrives, please open the package and confirm the enclosed content immediately while the delivery man is with you.
If the product(s) is damaged or your ordered product(s) is not in the package, please contact the delivery company immediately.
Please check here for the list of EMS (Express Mail Service) delivery fees for your reference.
(When you click the below, you'll move to Japan Post's website.)
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